OUR HISTORY

Passages was founded in Toronto, Ontario in 1993 by Alan Bryce. After 20 years in the household goods moving industry, Alan created Passages out of the demand for a more personalized approach to servicing corporations and their relocating employees. Almost 30 years later we have moved over 15,000 families around the world and have expanded our services so that we are able to handle anything and everything within the world of relocation.

OUR PERSPECTIVE

Passages closely monitors each and every aspect of a client’s relocation, from start to finish. We ensure that you and your employees are well looked after and receive the essential care, attention to detail, and quality service you deserve.

OUR PHILOSOPHY

Our Pledge: Our team will fulfill all of the promises made to you without exception.

“Customer satisfaction is in our DNA. It’s not something we talk about, it’s what we are made of. We check, double-check, and triple-check everything to make sure our customers are truly satisfied. We never rest until we are sure that everything has been done right and that all promises have been fulfilled.” ~ Alan Bryce

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” ~ Mahatma Gandhi

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ~ Jeff Bezos